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Aircall com6/24/2023 ![]() Other browsers such as Firefox, Safari are not supported. Important Note 1: As of 29 September 2018, Only Chrome/Chrome-based Browsers are supported for the In-App Aircall Widget.On the Top bar, Click on the "Phone Icon". Click Save to finish setting up Aircall Numbers.You will still be able to make/receive phone calls(Depending on your team) from the In-App widget irrespective of the "Active" Checkbox status. Select the Aircall numbers for which inbound and outbound calls will create tickets in HappyFox, by checking the "Active" checkbox.Choose the appropriate category for the corresponding Aircall numbers.Once saved, all of your available Aircall numbers would be listed for category association,.Once the configuration is complete, you can change this category mapping for individual Aircall Number. Select a Default Category - Tickets created for all calls will be associated with this category.Enter the API key and API ID from the previous section.Enter a key name and copy the API ID and API key.Getting API Id and API key from Aircall.Integrating Aircall with HappyFox involves: Automatically record voicemails and convert them as HappyFox tickets.Īpplicable Plans: ✖️ Mighty ✔️ Fantastic ✔️ Enterprise ✔️Enterprise Plus.These tickets contain the call summary information along with the recording of the conversation. Create HappyFox tickets automatically for any inbound or outbound calls.Receive inbound calls and Initiate outbound calls, from the In-App Aircall widget inside HappyFox.Using this integration, HappyFox agents can, With HappyFox - Aircall Integration, agents can seamlessly unify voice channel to their everyday customer support experience without having to switch back and forth between platforms.
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